Privacy Policy

Last updated: 1 July 2026

This Privacy Policy explains how Advanzia Bank S.A. ("Advanzia Bank S.A.", "we", "us") collects, uses and safeguards personal data when you visit advanzia.ltd (the "Website"). Advanzia Bank S.A. is an informational resource about digital banking and payment technology. We do not offer banking, payment, e-money or other paid services, and this policy applies only to data collected through the Website.

1. Data controller

The data controller responsible for the Website is Advanzia Bank S.A., registered at 14, rue Gabriel Lippmann, 5365 Munsbach, Luxembourg. You can reach our team by email at support@advanzia.ltd or by phone at +49 800 880 1120.

2. What we collect

• Contact form data: name, email address, subject and message content you choose to submit.
• Technical data: IP address, browser type, device type, pages viewed and approximate location, collected automatically through cookies and similar technologies.
• Cookie preferences: whether you accepted or declined non-essential cookies, stored in your browser.

We do not ask for, and you should never submit, account numbers, card details, passwords or other sensitive financial credentials through this Website.

3. How we use personal data

• To respond to enquiries submitted through the contact form.
• To operate, secure and maintain the Website.
• To understand aggregate usage patterns and improve our content, where analytics cookies are accepted.
• To comply with applicable legal obligations.

4. Legal basis for processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data on the basis of: your consent (for non-essential cookies and voluntary form submissions), our legitimate interest in operating a secure and functional website, and compliance with legal obligations where relevant.

5. Cookies

The Website uses essential cookies required for basic functionality and, where you consent, analytics cookies that help us understand how the site is used. Full details are set out in our Cookies Policy.

6. Data sharing

We do not sell personal data. We may share limited data with service providers who help us operate the Website (such as hosting and analytics providers), under contractual confidentiality obligations, or where required by law.

7. International transfers

Where data is transferred outside the European Economic Area, we take reasonable steps to ensure an adequate level of protection, such as relying on providers certified under recognised transfer mechanisms or standard contractual clauses.

8. Data retention

Contact form submissions are retained only as long as needed to address your enquiry and for a reasonable period afterwards for record-keeping, after which they are deleted or anonymised. Cookie-related data is retained according to the durations listed in our Cookies Policy.

9. Your rights

Subject to applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at support@advanzia.ltd. You also have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) or your local supervisory authority.

10. Children's privacy

This Website is not directed at children, and we do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Website after changes take effect constitutes acceptance of the revised policy.

12. Contact

Questions about this Privacy Policy can be sent to support@advanzia.ltd or by post to 14, rue Gabriel Lippmann, 5365 Munsbach, Luxembourg.